Everything about your home, in one place.
Homeowners: Home Passport
Every UK Signature home is handed over with the Home Passport by UK Signature Homes: the whole record of the house, kept together and passed on with it.
Just moved in? Your welcome email has a link to set up your account.
What it holds
The paperwork of a home, finally in one place.
Everything you would otherwise keep in a drawer, a folder and an inbox.
Property information
Your home's plans and specification, its EPC rating and council tax band, and where to find the stopcock, the consumer unit and the meters.
Warranties
Your 10‑year structural warranty, with its policy number and dates, and the warranty terms for the appliances and fittings in your home.
Insurance
The insurance documents handed over with your home, each showing who issued it and the dates it covers.
Appliance manuals and product specifications
The manuals and specification sheets for your heating, appliances and fittings, with where each one is fitted and its serial number.
Maintenance information
Care guides and service notes for each part of the house, such as how often your heating should be serviced.
Certificates
The certificates issued for your home, each kept with who issued it and when, so the right one is easy to find.
Important contacts
The trades who worked on your home, our aftercare team, the warranty provider and your utility suppliers, with how to reach each one.
How it works
Handed over with the keys. Passed on with the house.
At handover
With your keys comes a QR code that opens your home's Home Passport, with its documents already in place.
While you live there
Find a manual, a certificate or the right contact in moments, instead of hunting through paperwork.
If you ever sell
The Home Passport belongs to the home, not the owner. It stays with the house and passes to the people who live there next.
Customer Care
Something in your home needs attention?
Our team is a phone call away on 0800 654 6844, Monday to Friday, 08:00 to 16:00. Customer Care explains how to report an issue and what protects you.